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Delivery & Product FAQs

Answers to some common questions about our products and shipping.

What should I expect from your products?
Our formulas are crafted using only natural ingredients, which means there may be subtle differences in texture, colour, or scent from batch to batch. This is completely normal and part of what makes our products unique. We don’t use artificial preservatives or stabilisers—just wholesome, skin-friendly ingredients you can trust.